Privacy Policy
Privacy Statement
Maison Serenity & Co. Event Planning, also known as Maison Serenity or Maison SRNTY(“we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our event planning services.
By using this website, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
• Full name
• Email address
• Phone number
• Event details (event date, location, guest count, preferences)
• Billing or payment-related information (processed securely through third-party providers)
• Any additional information submitted through contact forms, inquiries, or consultations
We may also automatically collect certain technical information when you visit our website, such as:
• IP address
• Browser type
• Device information
• Pages visited and time spent on the site
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2. How We Use Your Information
We use the information collected to:
• Respond to inquiries and provide event planning services
• Communicate regarding bookings, proposals, contracts, and updates
• Coordinate events with vendors and venues as needed
• Improve our website, services, and client experience
• Send promotional or informational communications (only if you opt in)
• Comply with legal and regulatory requirements
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3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only when necessary with:
• Trusted vendors and service providers (including venues, decorators, caterers, photographers, and other event professionals) solely for the purpose of executing your event
• Third-party platforms used to operate our website and business systems (such as Wix and payment processors)
• Legal or regulatory authorities if required by law
All third parties are expected to maintain confidentiality and protect your information.
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4. Payment Information
Payments are processed securely through third-party payment providers. Maison Serenity & Co. Event Planning does not store or have direct access to your full payment information.
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5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website performance. You may disable cookies through your browser settings; however, some features of the website may not function properly.
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6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission or storage is 100% secure, we take appropriate steps to protect your data from unauthorized access, disclosure, or misuse.
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7. Your Rights & Choices
You have the right to:
• Request access to the personal information we have about you
• Request correction or deletion of your information
• Opt out of marketing or promotional communications at any time
To exercise these rights, please contact us using the information below.
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8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
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9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
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10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
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11. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
Maison Serenity & Co. Event Planning
(also known as Maison Serenity or Maison SRNTY)
📍 North Carolina